Case Study: St. Clair College Commit Campaign
Overview & Purpose
The goal of the Commit campaign is to encourage applicants who had received an offer to confirm their acceptance before the May 1st deadline, reinforcing the College’s value proposition and boosting enrollment rates.
Strategy & Execution
The campaign was designed as a multi-channel communication strategy, timed to align with key decision-making dates. Messaging emphasized urgency, benefits of early confirmation, and a sense of community among incoming students. Key components included:
- Targeted digital ads focused on action-oriented messaging: “Confirm your seat,” “Don’t miss your chance,” and “Seats are filling fast.”
- A stepped email sequence, including:
- Initial reminders of the confirmation deadline.
- A second touchpoint addressing common questions and linking to FAQs.
- A final push highlighting limited availability in high-demand programs.
- Organic and paid social media content, reinforcing the call to action and showcasing the campus experience.
- Postmedia banner ads to expand regional reach.
- Content tailored for students and guidance counselors, supporting both direct and indirect applicant engagement.
Why It Worked
The Commit Campaign succeeded due to its timely, targeted, and responsive structure.
- Messaging was personalized, with content dynamically aligned to key deadlines and enrollment trends.
- Campaign assets were designed to be flexible and scalable, accommodating last-minute shifts in program promotion.
- The tone of the campaign was motivational and student-focused, emphasizing opportunity, access, and the future.
Results
- Increased conversion rates among applicants approaching the May 1st deadline.
- Strengthened communication touchpoints between the College and its prospective students.
- Heightened visibility for underfilled programs, supporting enrollment targets across disciplines.
